Privacy Policy

Privacy Policy

The J Spa & Wellness Center is committed to protecting your privacy.
This privacy statement discloses what information we gather about you when you visit thejspa.net. It also outlines The J Spa & Wellness Centre uses the information that is collected. It is The J Spa & Wellness Centre’s policy to keep the personal information we receive from thejspa.net website users completely confidential. The information provided to The J Spa & WEllness CEntre will be used solely for internal purposes.

1. Collection of your Personal Information:

a) Personally Identifiable Information

Personal information is voluntarily provided to The J Spa & Wellness Centre by website users through various means, including user registration, signing up for our newsletter, online surveys, promotions, and by making a purchase through thejspa.net. The information collected may include but is not limited to your name, title, company or organization name, e-mail, and phone. If a purchase is made online, The J Spa & Wellness Centre will collect information such as your billing, and delivery address, your credit card number, expiration date, and security code. If you prefer that The J Spa & Wellness Centre does not collect any personal information from you please do not provide us with any personal information. By voluntarily submitting your personal information to The J Spa & Wellness Centre, you are consenting to the collection, use, and disclosure of that information according to The J Spa & Wellness Centre privacy policy.

b) Non-Personally Identifiable Information

The J Spa & Wellness Centre may also collect information to help us improve and administer the website, including, but not limited to, the type of browser used to access thejspa.net, date and time the site was accessed, pages that were accessed and the website that linked you directly to thejspa.net

2. Use of your Personal Information:

a) Email Newsletter
The personal information you have provided to The J Spa & Wellness Centre will be used to provide you with the services, products, and information that you have requested. Your personal information may be used to provide you with information including but not limited to information on upcoming events, product promotions, product updates, surveys, beauty tips. If you do not wish to receive newsletters from The J Spa & Wellness Centre please do not sign-up for email newsletters. Newsletters contain information regarding how to opt-out of this form of communication.

b) Product Purchase & Delivery
If you have made a purchase through thejspa.net or voluntarily provided The J Spa & Wellness Centre with your personal contact information, we may send you information about our website, about products that you have ordered, as well as customer service announcements.

c) Customer Service
Even if you have not signed up to receive The J Spa & Wellness Centre newsletter, we may contact you via email or phone for various reasons, including, to follow up on your purchase or experience at The J Spa & Wellness Centre as part of our commitment to providing the best experience for our clients.

 

3)Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

4)PROTECTION OF PERSONAL INFORMATION
The J Spa & Wellness Centre is committed to protecting all personal information collected from customers and website users from loss, misuse and unauthorized alteration.Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.www.thejspa.net features an encryption SSL certificate to ensure that your sensitive information is protected.

5) CONSENT
By using thejspa.net, you consent to the collection and use of information as outlined in our privacy policy.

6) QUESTIONS
If you have any questions about The J Spa & Wellness Centre’s privacy policy, please contact us at:
Tel: 221.0695/ 789.399 . Email: thejspa@gmail.com

 

Terms and Conditions

Products
All product returns must be made no later than 7 calendar days from the date of purchase. Products must be unused and unopened and in its original packaging.

Gift Certificates
Gift Certificates are non-refundable nor can it be exchanged.

Services
Service rendered is non-refundable. If canceling and an appointment made, please refer to the cancellation policy.

Cancellation Policy:
We have reserved time and space especially for you and require 72hours notice for parties of 5 or more persons,48 hours’ notice for groups and package appointment cancellations/rescheduling and 24 hours notices for all other appointments. If less than the required notice is given, we reserve the right to charge 50% for the full scheduled session. For Appointments missed without notice, we will charge 100% for the services booked.