Spa Etiquette

Please take a moment to read this.

Reservations

Advanced booking prior to arrival is recommended to secure the preferred date and time of treatment during the spa’s daily opening hours on Mon- Fri from 9 a.m. to 6 p.m. and Saturday 9 a.m. to 5 p.m.

Arrival Time

Please check-in at the spa reception at least 15 minutes prior to the scheduled treatment. A late arrival will result in a reduced treatment time to accommodate the next guest fairly.

Social Rules

We respectfully request that all visitors keep noise to a minimum and refrain from smoking and using mobile phones and electronics devices inside the spa. Our therapists are well trained, and all services provided within the spa are strictly professional. Therapist will cover areas of the body that are not a focus of the treatment. Any unusual behaviours towards therapist will automatically result in ending of the treatment, and guest will be dealt with by management. The J Spa & Wellness Centre reserves the right to impose a full payment on the spa treatment given.

Payment and Cancellation Policy

The J Spa & Wellness Centre accepts cash, debit cards and credit cards only. We kindly ask that cancellations be made at least 24 hrs before previously scheduled appointments.

THANK YOU!